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Business Profile

Auto Services

Goodyear Tire & Auto Service - D.W. Campbell

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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  • Initial Complaint

    Date:03/20/2025

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Over the course of 60 days D.W Campbell has slowing destroyed my vehicle ! It started with a tune up & emissions. Then they recommended a 02 sensor . Then we did a coolant flush and replaced a coolant reservoir, and this is when the car just started going bad! They changed my ***************** messed up my temperature gauge to where now my A/C is completely off and my fan is constantly running! My car has never done this before and Ive explained this to them all that works there **** & *****! I cant even drive my vehicle now because it cuts off after 2 mins of cranking it up. I picked my car up last Friday 3/14/2025 and my car is in the worst state ever! I want a full refund because they did everything BUT fix my vehicle. He still couldnt get my fan off and coolant system correct so he gave me some excuse saying an electrical issue which is completely false. Everything has been an cause and effect with them ever since they touched my vehicle Ive never had these issues with my 2015 ******** ATS ever. I smelled coolant on arrival of picking it up but they scare me so much to the point where I never want to let them touch the car again because theyve destroyed it! I need someone to resolve this immediately I tried to upload all my invoices Im not sure if it did but if you look up my customer ID Itll show all of these purchases .

Goodyear Tire & Auto Service - D.W. Campbell is NOT a BBB Accredited Business.

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