Reviews

Review Details

• Review fromAmanda F

  Date: 05/11/2025

  1 star
  Lady at front desk is very rude. Yelled at us. Would not let us get vehicle out of impound even though I am the lien holder. Said I would have to have repossession letter or get my son to fill out a form at the jail giving me permission to get the vehicle because his name is on the title. I have never had this problem before because I am the lien holder and have the insurance in my name. Was told Thursday that it would cost $230 to get the truck. Today I was told $510. Because they want so much other paperwork, it sits at their business longer and they are able to make more money. I definitely do not recommend this place.

• Review fromCesar C

  Date: 04/10/2025

  1 star
  Absolutely Predatory and Dishonest Avoid at All Costs As a trucking company, **** dealt with many incident responses over the years, but nothing comes close to the outrageous, unethical experience we had with this wrecker company. We were slapped with a $10,500 bill for a simple fuel spill cleanupno crash, no vehicle in a ditch, no towing needed.Heres where it gets shady: the environmental officer was the one who called this company to the scene, and they clearly took that as a green light to take full advantage of the situation. They showed up with a rotator, 30-ton wrecker, ERV, and a supervisor, none of which were needed. All completely unnecessary. Just a way to pad the bill.When we questioned the absurd overkill, ****** claimed they had a contract with the state that supposedly requires all this equipmentwhich they conveniently couldnt prove. Then, when we hesitated to pay the ridiculous invoice, ****** threatened to tow our loaded truck and trailer to their yard unless we paid up on the spot. Classic blackmail, just like what their tow operator, ******, tried to pull.They saw an opportunity and exploited itplain and simple. The fact that they took advantage of a situation initiated by an environmental officers call makes it even worse.This company is nothing but predators feeding on people in crisis. Their practices are dishonest, abusive, and should be investigated. No one should be allowed to do business this way.If you're in the industry or find yourself needing emergency helpstay far away from these scammers. Highway robbery at its finest.Shameful.

• Review fromTamara G

  Date: 10/27/2024

  1 star
  Worst customer ********************** and price gouging. If you need a tow don't call them. Very rude and uncaring.

• Review fromRene C

  Date: 03/08/2024

  1 star
  After two weeks of having my truck towed 6.5 miles by this company,Im still troubled by the fact that I was charged $900:00 for going such a short distance The totals weighed of the truck was net 50/60k Based on my findings,Ga law allows a maximum of $600 of less the 5miles How is it possible for them to charge indiscriminately as if the law dont apply to them?Please help. ************

• Review fromJulie J

  Date: 09/28/2022

  1 star
  If I could leave 0 stars I would. My vehicle was towed from the scene of an accident per the police. The tow itself was fine but arranging to have the vehicle towed from there to the repair shop was a nightmare.The clerk who answers the phone in the office (actually he DOESN'T answer the phone- just puts you on hold and never returns) is lazy, incompetent and rude even by today's low standards. I waited on hold 30 minutes to give them the release for my car to be moved. I finally hung up and called back and a girl answered right away and helped me.However, the incompetent clerk neglected to include the keys with the car when it was picked up so I once again called and was put on hold for so long that I finally physically went to the place and was told "he'd been busy" (he was sitting at the desk doing nothing when I walked in) and was treated very rudely. This incompetent person should not be working with the public.I'm telling everyone I know about the awful service I experienced here.