Reviews

This profile includes reviews for Aventis Systems, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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  Aventis Systems, Inc.

  189 Cobb Pkwy N Ste B7 Marietta, GA 30062-3514

  
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  Aventis Systems, Inc.

  189 Cobb Pkwy N STE B7 Marietta, GA 30062-3514

  

Review Details

• Review fromMark K

  Date: 03/18/2023

  1 star
  Crooks!Let me start by saying that in my 20 years in the IT industry, I have never given a poor review until now.I ordered two **** T340s from Aventis. I had to pay up front and waited over a month. After approximately a month, I was delivered two T430s. This is an older **** that cannot run newer versions of VMware. They were aware of what I was to use this for.Besides making me wait a month then sending me the wrong servers, neither was in working order. One server had broken SATA connectors and the 2nd one would not boot. It looked to be motherboard issue, but I cannot be sure.They did not respond to my emails regarding the wrong servers. However, they did, at first, respond to my claims that they were damaged and supplied me with an RMA. I told the girl in the office that these were the wrong servers and that I would like to take the T340s. Of course, they did not have T340s. At that point I asked for my money back. She told me someone would contact me within two business days.From there, all contact with me ended. They would not respond to emails or phone calls. I had to dispute the charges with the credit card company which took an additional 60 days. Stay clear from these people.
  

  Aventis Systems, Inc.

  Date: 03/21/2023

  Good afternoon,We do apologize that your experience was not satisfactory and have forwarded your feedback to our management team. We have checked on the refund status, and unfortunately, due to the chargeback, we are unable to process it. Please reach out to us at ***************************** with any further questions. Thank you.

• Review fromJeff B

  Date: 03/02/2023

  1 star
  Ordered a server from amazon. they put the wrong fed ex tracking on it. I had to call 3 times over 2 weeks to get them to ship the server. I had to threaten to contact the attorney general on them to get them to ship the server. When it arrived it only had half the hard drives that were ordered. Took over a week to get them to answer the phone. One a customer service agent called me back she was rude and un helpful. I told her I received the server with 4, 2 TB hard drives (8TB) and it was to arrive with 4, 4TB hard drives. They responded with it shipped with 4, 2 TB SSD drives and to send them back and they will send the correct drives. Only issue is it arrived with 4 2 TB hdd not ssd. They refused to help after i told them that. pretty much called me a liar. We ended up ordering hard drives from another source to fill the customers order/timeline. All I want are the 4 - 2 TB HDD that you owe me or refund on the drives we had to supply.
  

  Aventis Systems, Inc.

  Date: 03/08/2023

  Good afternoon, ************:We are sorry that you had an unsatisfactory experience. We did provide you with the updated tracking as well as an explanation on the drives. You purchased a unit with 4 x 4TB SATA mechanical (spinning) drives. We actually upgraded it to 4 x 2TB SATA SSD (solid state drives). While it is only 8TB, the SSDs are newer and much better than the mechanical drives. As we told you on the phone, we are happy to provide you with 4 x 4TB mechanical drives as ordered once you return the 4 x 2TB SSDs that you received. No one refused to help you or called you names. We offered to provide a return shipping label and will still do so if you'd like to reach out to ****************************** Thank you.

• Review fromMonique T

  Date: 01/19/2023

  1 star
  I ordered a $500 item from Aventis Systems via Amazon. Item was said to be available. Shipping label created but item never delivered to shipper. After 10 days, shipper still waiting for item, amazon posted that "if item not there in 3 days, you may request refund". When item did not arrive after these additional 3 days, I could NOT get refund: Instead, I was permitted to submit a request for a refund that Aventis may respond to in another week. If I have not heard from Aventis at the end of another week, I may request another refund.
  

  Aventis Systems, Inc.

  Date: 01/20/2023

  Good morning,We communicated with you via the Amazon portal each time we received a message. We're sorry that you experienced a delay in delivery, but your tracking shows this item . We see that you have refused the delivery and it is on the way back to us. You have been refunded for this item. We're sorry you had an unpleasant experience and will review your feedback with our team. Thank you.