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Business Profile

Estate Planning and Management

Mercenae, LLC

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:06/03/2025

    Type:Order Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    The 'owner' of Mercenae, LLC, DB (initials) came to our business in October of ************************************************************************************ operation for 10 years. ** confidently stated that the company would invest an amount of $500K. We were told that the sales of a ********* location would finance the investment and he also wanted us to partner with him to assist with the operation of his remaining ********* locations in *****. He required us to follow his guidance without questioning and we agreed. We were required to pay $1200 for a trust document. He required us to open 3 new business accounts. After over 6 months of completing every task he requested, only to have him not act with investing, the company proved to be a fraud. From November to May, he requested that we: 11/24 - Find a standalone 6000 sqft building to purchase; 12/24 - Find land to build a strip mall with our cafe as the anchor. 1/25 - Find a food truck for immediate cash flow and a building to purchase to build out a kitchen. 2/25 - Find an empty restaurant in ************* to purchase. 3/25 - Get a contract for a mall location (*****). From Nov 2024- April 2025, we repeatedly entered contracts with different companies to expand the juice business. Each time he stated he was 'moving the money from his investment accounts to our business account. It never happened. 4/25 - He notified us that he wants to open his own restaurant and have us as contractors. We signed the contractor agreement and completed tax documents. 5/25 - He asked us to help him and his wife relocate to ************** after the sell of their townhouse. He called several days after the move to inform us that they were angry about how we packed things and the deal was off. We believe the company is fraudulent. For the time wasted we are now requiring him to return the $1200 cost of the trust document.

Mercenae, LLC is NOT a BBB Accredited Business.

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