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Business Profile

Farmers Market

Austell International Farmers Market LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Farmers Market.

Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:06/23/2023

    Type:Customer Service Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    This is the third time I have mistreated by the staff at this store for being black the Mexicans at the store are racist and rude to all customers and no one in your customer service front doesn't seem to care either am going to court to file a racial lawsuit and I am bringing the news station to this location I already have a lawyer next step is the court house

  • Initial Complaint

    Date:09/26/2022

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I visited this location on 9/17/22 and checked out at 1:08PM. I ordered 6 whole fish at $4.99/lb and total weight was ***** and paid $25.22. I got home at around 2:10PM and noticed that I was missing 2 fish. I called the store and spoke with *************************** at 2:26PM, she told me that my information was going to be put in the book for a store credit but that I had 72 hours to claim it. I told her that I needed more time because I dont live near the store, she told me to call back the next day to speak with a manager. I called the following day and spoke with ********* at 10:44AM and she told me that she saw the information that **************** put in the book and that she was going to extend the time for me to go claim the fish. I returned to the store On 9/23/22, less than a week later. I ordered more fish to purchase and the extra 2 that I was owed. To my surprise, I was denied the credit and was treated like a thief by the manager that was there that Friday evening at around 7:30PM. She told me that people are scamming them by saying that they are not getting all their fish. This was super embarrassing and I am requesting that they give me back my money because they robbed me.

Austell International Farmers Market LLC is NOT a BBB Accredited Business.

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