Reviews
Customer Review Ratings
Average of 4 Customer Reviews
Want to share your experience?
Leave a ReviewReview Details
Review fromKaay S
Date: 07/06/2024
1 starKaay S
Date: 07/06/2024
Be careful. Mover broke a part of my bed. I took pictures and asked what happened, he looked at me and said how that sh*t happen. He placed the other similar pieces in front of it I guess. Will never use them again. Will not recommend. Signed so they could leave. I took Pictures as well.
Georgia Home Movers, LLC
Date: 07/07/2024
Hello,Please submit damages to ******************************* furthermore we do not have a customer in our system under the name Kaay Si.Review fromJim D
Date: 04/01/2024
1 starJim D
Date: 04/01/2024
1- They charged us $320 extra for their trip back to their office; I don't get paid for my travel to & from work.2- They broke an antique mirror; you'd think they would know how to wrap & pack such a precious & fragile item.3- They put our adjustable bed together incorrectly, but wouldn't come back to correct it; I'm having to get several friends to come over to help me redo it. 4- We asked for a specific crew who'd helped our son move & they said no problem; but other guys showed up instead without telling us. STAY AWAY FROM THIS COMPANY!!Georgia Home Movers, LLC
Date: 04/19/2024
Hello ***,We have tried several times to get in touch with you to discuss your review but werent able to reach you by text and phone call. Our goal here at Georgia Home Movers is to provide our customers with a safe and stress free moving service. We do apologize if your expectations werent met. The travel fee you paid is for us to travel to and from your home as it is outside of our regular service area. This was discussed with your wife when the move was booked and not a last minute add on. For any damages you are welcome to contact our claims department by emailing them at ******************************* We did offer to send out a 2 man crew to flip your mattress for you but never heard back. If theres anything else we could do for you please feel free to reach back out to us by email ***************************** or by calling our office at ************.Review fromTyler J
Date: 09/10/2022
1 starTyler J
Date: 09/10/2022
When I called for a quote, I explained in detail the specific items that would be moved, the amount of rooms, the to and from locations, etc., and they gave me a range based upon that and the maximum amount it could possibly be. When the moving day came, they took twice as long, we were charged twice as much, and many things were damaged. They also compensate their unhappy customers in order to get them to take down bad reviews. I would NOT recommend working with this company. Most moving companies are scams, so be extremely careful and do not work with companies that charge hourly.Georgia Home Movers, LLC
Date: 09/11/2022
This customer has a fully settled claim and is breaking their settlement agreement by posting negative reviews.Review fromSam C
Date: 08/19/2022
1 starSam C
Date: 08/19/2022
I used this company based on the reviews and at the recommendation of a friend. I had a not so big move but I had a big safe that I needed moved so I decided to get 2 trucks one with a lift gate and one regular truck with 5 guys. Guys were very nice some professional and some that would be classified as not so professional but they were young also. Couple days after I had sellers in my new home I noticed that one of my very large **s was missing. I know I witnessed the young men wrapping it up and placing it on the truck. I decided to walk my house several times to make sure it was not placed somewhere in the home. The ** is missing I hate to use the word stolen but I'm not sure what else to say it's a 86 inch tv in a box. I called and spoke with a gentlemen named ****** he was very rude and accusatory and spoke to me as if I was not a customer with some very serious concerns. It was a very stressful day. I had to close on 2 properties move into a home in between the 2 closing and now I find out that my ** was stolen by someone in this company and the only communication I received was from some rude guy named *****. He told me my ************ were to send a email to claims@Georgiahomemovers and wait 5-7 days for them to respond. So you wanna ask me if you should use this company !!!!! All I can say is beware if you value your property.Georgia Home Movers, LLC
Date: 08/20/2022
Customer signed off that everything was delivered and checked all trucks upon completion of the job.
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.