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Business Profile

Parking Facilities

Ameripark Valet Parking

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:06/28/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    **************** at the airport location is severely lacking. This business is dishonest and employees have no idea how to operate. I requested my car not to be locked when parking it because the spare can be problematic. Ofc they locked it and now it cannot open to be brought to me. Now everybody is confused as to what to do. The manager ***** is the absolute worse person I have ever met in my life. She speaks over you, takes no responsibility for the actions of the staff, refuses to acknowledge the customers concern and is VERY condescending. When asked for her senior manager flat out refused to give the information. Additionally the unwillingness of the other managers to try to assist after I requested not to speak with her is baffling. After paying for 5 days. I was told I have to call a locksmith as this is a technical issue they are not responsible for. I was not informed where my car was or how I would be able to get to it. Instead ***** continued to speak in a very degrading manner and that I needed to figure out how to open it as they would not.

Ameripark Valet Parking is NOT a BBB Accredited Business.

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