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Business Profile

Paving Contractors

Baldwin Paving Company, Inc.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Paving Contractors.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:07/20/2023

    Type:Sales and Advertising Issues
    Status:
    UnansweredMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On 7/23/23 I was traveling on ************************* in ******* ** where Baldwin Paving was repaving a portion of the road. There was a street sweeper in the suicide lane with no traffic controls of any kind in place. As I drove by Baldwin Pavings street sweeper threw grit and gravel against the side of my vehicle. At the time I didnt think it was significant enough to have caused any notable damage but the next day I realized there were rock chips from the front to the rear of my vehicle. I contacted Baldwin Paving directly and spoke with Director of Risk and Safety *********************** who took 3 weeks to conduct a thorough internal review/investigation and ultimately denied my claim. The claim was denied on the grounds that for the incident to have occurred the way I had said it did a Baldwin Paving employee would have had to break their contract and policies and that just simply wasnt possible.

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