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Business Profile

Recreational Vehicles

RV Country

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Recreational Vehicles.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:05/21/2025

    Type:Sales and Advertising Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    We were looking for a camper, and found a *dealer* selling campers online. When I called on 5/14/25, the man said he would have to special order one from the factory, and we agreed(verbally) on a price. He wanted me to ZELLE him a $2,500 down payment to special order it. I kept asking him to email me the cost breakdown of fees, sales tax, etc. first, and he would not. He said I needed to ZELLE the deposit first, and needed to hurry because there was only a few minutes left to order. As soon as I sent the Zelle payment, he sent me the cost breakdown and had raised the price to thousands more than what we agreed on! When I told him that was NOT what we agreed on and we wanted our down payment back, he became extremely rude and hateful, and even had his wife start calling me(who apparently does psychic readings at the same location). He told me the down payment was non-refundable. This was NEVER mentioned before I sent the money. It was supposed to go toward the purchase price of the camper, but he changed the deal. He refuses to give our down payment back even though he changed everything we agreed on. I never signed any paperwork agreeing to a deal or anything else. All he wanted was our deposit money, and he got it. We left negative reviews on ******, and right after that, multiple perfect reviews showed up that we believe are fake! PLEASE help stop this scammer before anyone else loses their money like we did.

RV Country is NOT a BBB Accredited Business.

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