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Business Profile

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HealthQuest Technologies, LLC

This business is NOT BBB Accredited.

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Complaints

This profile includes complaints for HealthQuest Technologies, LLC's headquarters and its corporate-owned locations. To view all corporate locations, see

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HealthQuest Technologies, LLC has 5 locations, listed below.

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    • HealthQuest Technologies, LLC

      1615 Meredith Park Dr McDonough, GA 30253

    • HealthQuest Technologies, LLC

      813 Pavilion Ct Mcdonough, GA 30253-6666

    • HealthQuest Technologies, LLC

      PO Box 400 Kathleen, GA 31047-0400

    • HealthQuest Technologies, LLC

      1819 Meredith Park Dr. Mcdonough, GA 30253

    • HealthQuest Technologies, LLC

      1819 Meredith Park Dr Mcdonough, GA 30253

    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 0 complaints closed in the last 12 months.

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    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint type

    • Initial Complaint

      Date:01/16/2023

      Type:Service or Repair Issues
      Status:
      Resolved
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Purchased **** and 750 Pionair Smart Pointe air purifier units. Purchase date March 2020. Units **me with 3 yr. un**nditional warranty. 750 Smart Pointe stopped working June 2022. It is the unit and the lamp module not working because I switched the lamp module from **** (which is working) to the 750 and it would not work. (Lamp modules are interchangeable between units) Kept calling and emailing ** with no response. Aug 2022 CS called (only after I left message that I wanted to place order and she directed me to website). I explained reason for call and said a replacement would be sent out asap. Never received. Have been trying to **ntact **mpany since Aug but now both phone #'s are dis**nnected. Have left several emails on their web site but no response. The **mpany **ntinues to advertise on internet. Both units and replacements lamp modules are for sale. This ** does not honor warranties and makes it impossible to **ntact them. Can't remember exactly what I paid but it was approximately $700.00 or so for the 750 model (the broken one). Looking for replacement for 750 Smart Pointe only. I would send photo of 750 unit, but I am a Senior and don't know how to put photo on **mputer.

    HealthQuest Technologies, LLC is NOT a BBB Accredited Business.

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