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Business Profile

Delivery Service

Let's Move Fr8, LLC

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:07/03/2024

    Type:Service or Repair Issues
    Status:
    ResolvedMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I was working whist this co.pany like self employed subcontractor and I working only 2 week cuz scam payments so payments only 1 wees after 2 week waiting and still own me moner from week 11,12,13,14 Jun I send email I idont have responded say deposit Will be Jun 14 and nothing hapen people don't pay exactly amount of service and dont care about subcontractor agreements say was pay every week is no true liar I people custumer service is only 1 person realy disrespectful so I need my money $494 cuz I do not work for free please I need investing this company cus I guess I broke the low and nobody say nothing about this company.Thank you

    Business Response

    Date: 07/04/2024

    We are pleased to inform you that this matter has been resolved and the final payment was processed to the contractor. We understand how frustrating payroll delays can be. All contractors were notified about the glitch in payroll, and we were actively working with our vendor to resolve the issue. We tried our best to be transparent with the contractors during this time. We apologize if you did not receive the notice and for any inconvenience this may have caused.

    Customer Answer

    Date: 07/04/2024

     
    Better Business Bureau:

    I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.

    Sincerely,

    *******************

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