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Business Profile

Residential Air Conditioning Contractors

Berry Good Heating-Air-Plumbing

This business is NOT BBB Accredited.

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1

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Review Details

  • Jay L

    Date: 12/28/2022

    A year ago December 2021, had a new heat pump unit installed and was charged doubled the price by other technicians. The going rate was $3k+ was charged 6k+ for a ******* unit. Beginning 2022 summer season unit didn't cool called company and was told I would have to pay for labor for service call but didnt due to under warranty. Almost a year later began experiencing heating problems Christmas week (unit still under warranty). I called for 5 days and left message as the voice mail states, "we honor our word and promise to call you back," that never happened; called day **** and advised rep never received a call back and wanted to make sure warranty was still honored ******* said he can't control 300 calls (reason for the no call back) and Although, I called before the warranty expired he wouldn't honor the warranty. He proceeded as if going to schedule service call and hung up. When called back Im blocked.

Berry Good Heating-Air-Plumbing is NOT a BBB Accredited Business.

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