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Business Profile

Transmission

Gears Transmission & Automotive Solutions

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Transmission.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:03/13/2025

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    My truck has been there since December 19 of 2024 with the transmission going out. Ive been through this 3 times now and the transmission has gone out every year an its always it December. When I took it there in 2022 I paid 3900 dollars an it came with 3 year warranty. Its still under warranty a they are trying to tell me they will not warranty it due to abuse. The truck has only been drove to work an home. It has sat at that shop an not moved going on 3 months the tires are flat an Im afraid they wont fit it an if they do when it starts somthing else is gonna be messed up due to sitting so long. I just need help i dont know what to do

Gears Transmission & Automotive Solutions is NOT a BBB Accredited Business.

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