Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Wedding Photographers

Ashley Brawner Photography

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Wedding Photographers.

Reviews

Customer Review Ratings

1/5 stars

Average of 1 Customer Review

Want to share your experience?

Leave a Review

Review Details

  • Review fromHilary S

    Date: 02/14/2025

    1 star
    ****** was absolutely awful. She showed up with minutes to spare and then proceeded to talk to everyone like she was a wedding guest. Mind you, this was a hour booking. Nothing over the top just wanted our small wedding documented. She originally said it would take 4-6 weeks to get the photos back. At week 6 we reached out (since she has ZERO communication with us on the progress) and she said that they were almost ready and it shouldnt be more than a week for them to be completed. We continued to reach out since we still hadnt gotten them back with no responses. Finally, at week 11 with zero response we texted with expectations they would be delivered to us at by week 14 or we wanted a full refund. She responded with excuses regarding the delay but non of which should have caused our pictures to be delayed for 14 weeks. On the 14th week to the day, she send an email with our pictures. Overall terrible customer services and zero accountability on her own deadline. The pictures are over edited and not great quality. I would not recommend her to anyone or use her again.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.