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Business Profile

Accounting

Home Solution Services, Inc.

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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  • Initial Complaint

    Date:06/30/2023

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    ME: *********************************, Today's date is March 15, 2023. By December 15, 2022 I issued funds in the amount of $8,900.00 for building a credit profile for my company, adding of ******************* and processing loan paperwork. As of today it's been 90 days and I haven't had any services successfully rendered. In my personal opinion the demand of my funds ( which I have recordings of me asking for on two separate occasions) should be returned TODAY. But in the spirit of reasonable business I'm giving until the end of the month at which time I will be taking legal actions to retrieve my funds. This has caused harm to my finances personally as well as destroyed my credit. I'm not interested in hearing what will be done in the future. I'm not interested in receiving any services at this date; as it was never a priority before. I'm only interested in the refund I'm respectfully requesting in this email. I wish you all the best in your future business endeavors but unfortunately this is the end. Thank you in advance and enjoy the rest of your day. ************************* HER: Hello ******, Thank you for the email, I do understand your frustration as well. I will work to assure your investments are worked out. I can't guarantee that you will receive all of your financing in your possession by March 31st 2022. However, we can schedule a time to work out some type of arrangement. I look Forward to speaking with you soon. ********************************* attempted to work with her and sent an invoice for the full amount. She requested I send her one for the payment amount of $500, which she pay on April 17th. She hasn't paid or even made contact since. Which is even more insulting consider our offices are located in the same exact building.It should also be noted that I have files a formal complaint with The State ************************* as well.

Home Solution Services, Inc. is NOT a BBB Accredited Business.

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