We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Motorcycle Consignment

Thunder Tower West Harley Davidson

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Motorcycle Consignment.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:02/18/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I the consumer went to Thunder Tower West on Friday 2/10/23, test rode a 2023 road glide ST. The salesman stated he needed a copy of my drivers license and my signature on a test ride waiver. after we came back from the test ride and sat at the desk to start the application the manager came by and asked what did I think of the test ride and if I had any other questions . I asked does this dealership acknowledge the truth in lending act. The manager stated that the Act is acknowledged nationwide. the salesman asked for my information SSN, address, and so on, then gave me the application for me to sign then asked how much I would give for a down payment I told salesman I didn't want to put anything down he asked again and said it would he hard to get me approved with nothing down then he asked again if I was sure I didn't want put anything down I said no again confirming again that I didn't want to provide a down payment. he then gave the application to the manager and came back to discuss what kind of riding I planned on doing when I got the the road glide ST and then said "and you don't want to put anything down", my answer was no once again and shortly after the manager came over and said that I got denied with nothing down and I would need to put 20 percent down in order to get approved for something that I wasn't even interested in. I said "that's not what I came in here for and,12 CFR ****** (regulation B) (a) says A creditor shall not refuse to ***** an individual account to a credit worthy applicant on the basis of ***, marital status, or any other prohibited basis. which the sales man verified on the computer on the desk. the manager got frustrated and said they didn't care what that says and said this is the information about the truth in lending you asked about, then I repeated the 12 cfr ****** regulation (b) the manager was frustrated and with a raised voice said you were denied. before I left I asked for my application back the manager said NO.

Thunder Tower West Harley Davidson is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.