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Business Profile

Boutiques

Nisha's Boutique

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint type

  • Initial Complaint

    Date:04/20/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I bought several pieces of jewelry from this store on Feb 28th 2023 and paid $770 cash. I have several issues with this transaction that I would like to list below:1. They did not provide an itemized receipt to me. They only gave me this generic receipt without any details of the items sold. I asked about an itemized receipt but this is all they can give. Is this a legal way of doing business? Are they even reporting their earnings when they run their business this way?2. I paid $299 for a necklace and earring set. It's a bridal set so it should have included a headpiece and bracelets. Instead they had me pay $75 extra for the headpiece (tikka) and another $75 for the bracelets. I know it should be included because in all the other bridal sets they are both included. Is this a fair way to overcharge customers for the bridal sets?3. I have contacted the owner via email and text messages. For a while they sent me messages and then they stopped following up completely. I would like a refund of $150 and i would also like businesses like these to start doing business, the legal way. I would like them to professionally provide legal receipts of purchase as well.

Nisha's Boutique is NOT a BBB Accredited Business.

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