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Business Profile

Chinese Food

J-Bistro – Atlanta

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Chinese Food.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:12/12/2022

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    This business tried to scam me and my bank called us this morning to let us know. December 8,2022 we went for lunch and the service was subpar but the food was okay not excellent but okay we did not tip due to service being subpar (usually you dont tip if your service is trash obviously I was a server before so I understand this) we paid ($30 bill) and left to our car. The lady followed us out and yelled NO TIP?! We said no and she said DONT COME BACK. We were like what in the world you dont follow someone to their car thats crazy. We left it alone did not complain or leave a review. Our bank called us this morning they said the restaurant tried to go back and put a $100 TIP of course our bank refused it but for a business to behave this way by following customers to their car if they leave no tip is crazy and dangerous. We paid our bill it would have been different and wrong if we did not pay our bill. Plus we didnt even yell we just left to our car because we were kind of scared that she followed us out. Also to go back and add a $100 tip to our bill the next day is crazy. On our bill we scratched out the tip and just put the total of the bill on the last line. I would like this business to be handled accordingly.

J-Bistro – Atlanta is NOT a BBB Accredited Business.

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