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Business Profile

Photo Imaging

Aluminyze

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Photo Imaging.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint type

  • Initial Complaint

    Date:09/22/2023

    Type:Customer Service Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    This company and it's Aluminyze ************ has been spamming me with unwanted emails for months. Their emails do not provide an unsubscribe option. As such, on four occasions I emailed them to remove me from their email/marketing lists. I have no interest in their products. The emails have been delivered but I have never received any response. Just more spam.

    Customer Answer

    Date: 09/20/2023

    One of the attached screenshots shows the address of the company's headquarters in Brooklyn, **. I have also attached a screenshot from ****** Street View that shows the Aluminyze sign at the *******************************************************address.

    The other two screenshots are are from the most recent spam email.  As you can see, the address on that email is located in ********, **.  My research indicates that the person at that address is the company's "agent." 

    Aluminyze has two websites:  Auminyze.com and Aluminyze.pro. The **** address is for consumers who wish to print photos on their aluminum product.  The .PRO address is for professional photographers who print their images and then sell them through art show, in galleries, etc.  The spam mail is coming to me from the .PRO address.

    Thanks,

     

    *****************************

     

Aluminyze is NOT a BBB Accredited Business.

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