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Business Profile

Transmission

All Pro Transmission & Auto Care

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Transmission.

Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 1 complaint closed in the last 12 months.

If you've experienced an issue

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:05/30/2025

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    This a mechanic shop for cars Now, I was having issues with my 2019 ***** express, it had hesitation issues and shuddering during acceleration. I went to this shop all pro transmissions and auto care for inspection and I was told it was a transmission issue and I need a rebuild. I paid $4000 on june 15 for the problem to be fixed I picked up the van 4 days later when i was told it would be ready. However upon picking up the van I realized the same issue was there so I returned it immediately. They worked on the van again and I was told the need to ***lace the ignition coil. I picked up the van a day later and it was running fine. 4 months later in November the transmission completely gave out in the middle of the street and I towed the van back to the mechanic shop. They fixed the transmission and it was running fine for a couple of weeks. Then I stopped using the van upon being hired as a project manager in December so I didnt need to use the van. I put up the van for sale in February. And whenever I was letting people test drive I realized that and potentially buyers realized as well that the hesitation during acceleration was still there. And I could not sell it. I took the van back to all pro transmission late April and the van has been there for about a month now and the shop *** keeps telling me that it will be done tomorrow every single day I call him

  • Initial Complaint

    Date:06/09/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I took my car to this repair shop. As a result my car was broke into and burglarized.****,the owner came out and saw what happened. He said it must have been a homeless man that did it. He stated there were cameras but they did not work.He said he would cover if anything was missing.Once I discovered what was missing **** was notified. He has since then stopped taking my calls.I also went back to the shop and was told he'd replace it by the end of tht day.Still no resolve.

All Pro Transmission & Auto Care is NOT a BBB Accredited Business.

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