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Business Profile

Wheelchairs

Nu Motion

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Wheelchairs.

Reviews

Customer Review Ratings

1/5 stars

Average of 2 Customer Reviews

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Review Details

  • Review fromKathryn H

    Date: 02/01/2023

    1 star

    Kathryn H

    Date: 02/01/2023

    Do yourself a favor and never purchase a wheelchair from this company! They are anxious to sell chairs, but they will not repair them in a timely fashion!!! They offer no warranty on their chairs that cost upwards of $30,000 for a motorized chair. Takes over 6 months to get a repair and in the meantime you are stranded without a chair to get around. **************** is the worst. Parts take months to get, and then once they finally get a part, it's another few weeks to schedule an install. I've been dealing with this unethical company for 15 years. They have a monopoly on the wheelchair industry.

    Nu Motion

    Date: 02/10/2023

    Hi, Ms. Hollenbach. We're sorry that your recent experiences have not been up to par. We would be more than happy to have a member of our management team reach out to you in order to discuss your concerns. If you'd prefer, you can also contact us by phone at 800-500-9150. Thank you and we look forward to speaking with you.
  • Review fromJoshua 1

    Date: 09/14/2022

    1 star
    Worst service company I have ever encountered. 6 months to a year for service.

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