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Business Profile

Pest Control Services

AllCritter

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Pest Control Services.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:02/24/2025

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I reached out to All Critter because I thought it would be a good deal. Unfortunately, I started finding negative reviews and itemized them with my communication with ****** who visited my home and asked for a refund for the "downpayment" since no work had been done. ****** visited with a shirt that said All Critter, but no labeled truck and no badge. I asked him about this and he said they were working on that. ****** works for a company called All Critter. During the week prior to what was supposed to be a project completion on the same day that we met, I told him I had reservations. It was at this time I uncovered several bad reviews on ****, found no company website, and generally was disappointed in what I was being told would vs. what I read upon closer review. I am also giving two other numbers to contact ******: *****************-907-1001 When he entered my home, he brought in several "traps" which would seem good enough to start, but after reading reviews later, I saw so many negative reviews about how the homes were left that his company had worked on that I sent him messages about changing my mind due to concerns and the reports I read. There were also employees that were less than stellar and apparently were smoking in the homes they were working on. I also read that a few homes were left with construction/seal issues afterward.During the most recent week, I reached out to ******. I made a request for a refund. I also told him that I would be available for him to pick up his traps that he left in my attic. I let him know since his only communication was coming through ******* list and my texts that I was available Sunday (Feb. 23) to pick up the traps. Ujnfortunately, I did not hear from him at all. Since work had NOT been done on my home, I am seeking a full refund.

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