We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Roofing Contractors

Glam Roofing & Contracting, LLC
BBB accredited business seal
BBB Accredited BusinessA Rated by BBB

Complaints

This profile includes complaints for Glam Roofing & Contracting, LLC's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Glam Roofing & Contracting, LLC has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Please enter a valid location.

    Customer Complaints Summary

    • 2 total complaints in the last 3 years.
    • 2 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

    Sort by

    Complaint status

    Complaint type

    • Initial Complaint

      Date:04/26/2025

      Type:Service or Repair Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      We had our roof put on by **** company Glam Roofing. It had a 5 year warranty toward the end of the 5 years the roof started to link. We contacted him, after 2 calls they finally sent someone out. We found out they didnt put flashing. The guy rip up our roof and put flashing. Well it didnt stop I contacted **** back and all he asked was do I have a copy of my contract. I knew then he wasnt going to honor his 5 year since we were so close the 5 years date. If they would have fixed the problem correctly when I called our roof wouldnt still be linking and our ceiling falling in. We paid to have it professionally installed and it shouldnt be linking. **** should stand behind his words and not do what he can to get out of fixing his workers mistakes.

      Business Response

      Date: 05/29/2025

      Glam Roofing was contacted after the 5 year warranty. Out of good faith we replace the flashing and also install ice and water shield barrier. We advice client that the leak was from the siding and not the roof. Client was adamant about leak being a roofing problem because another company has advise incorrectly. So we prove our point that the leak was not from the flashing but siding. I even suggested that I would help her on the interior at cost. 

    • Initial Complaint

      Date:11/19/2024

      Type:Sales and Advertising Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I had my roof done by this company in 2020. I have had issues with my roof since June 2023 have called and text the owner **** and he promises to come by and send some one and he never does. The roof is leaking in my bedroom on an elderly persons room. A new **** should last longer than 3 years.

      Business Response

      Date: 12/09/2024

      We have been out there twice. Only time it leaks is when there are side wind driven rain. The leak is not from the roof, but leaking from her bricks. We have told her this several times. There are no underlayment behind the bricks.

    Glam Roofing & Contracting, LLC is BBB Accredited.

    BBB accredited business seal

    This business has committed to upholding the BBB Standards for Trust.

    Why choose a BBB Accredited Business?

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.