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Business Profile

Home Improvement

M&A Remodeling & Restoration LLC

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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  • Initial Complaint

    Date:06/03/2023

    Type:Order Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Subject: Breach of Contract and Failure to Complete Bathroom Restoration - M&A Restoration I am writing to bring to your attention a significant issue regarding the restoration project of my master bathroom undertaken by M&A Restoration. Despite entering into a signed contract and receiving full payment for the restoration work, the company has failed to fulfill its obligations, leaving my bathroom in a gutted state, unchanged from the day they began the project.The agreed-upon scope of work included the complete renovation of the bathroom, encompassing plumbing, tiling, **************** installations, and overall restoration to transform it into a functional and aesthetically pleasing space.Regrettably, despite providing the full payment required upfront, M&A Restoration has not executed any of the contracted services as promised. The company has not initiated the restoration process, and my bathroom remains in a state of disrepair, causing great inconvenience and distress.As a paying customer, I expected professionalism, adherence to the terms of the contract, and timely completion of the restoration work. The failure to deliver on these basic expectations is not only a breach of our agreement but also reflects poorly on the reputation and credibility of M&A Restoration.I kindly request your immediate intervention in this matter. It is imperative that M&A Restoration rectifies this situation promptly by either completing the restoration work within a reasonable timeframe or issuing a full refund of the amount paid for products and montary $18,000 and $25,500 for the breach of contract and the inconvenience bestowed upon me the client. Additionally, I expect clear and transparent communication regarding their plan of action to resolve this issue.Please be advised that if a satisfactory resolution is not reached promptly, I will be forced to explore legal avenues to protect my rights as a consumer and seek appropriate compensation for the damages caused.

M&A Remodeling & Restoration LLC is NOT a BBB Accredited Business.

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