Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Commercial Air Conditioning Contractors

Arctic Air Heating & Cooling

Reviews

Customer Review Ratings

1/5 stars

Average of 1 Customer Review

Want to share your experience?

Leave a Review

Review Details

  • Review fromKim N

    Date: 12/17/2024

    1 star
    The owner of this company has the correct name! His Name is ****! He is the rudest person that I have ever had the most unpleasant experience of doing business with. He also does not back up his work, always sends his workers out to access proplems by video to tell them what to do next by looking at video only and will never come back out after work is completed. If you have problems after install of a new unit, says its not his problem that the customer didn't ask for it! If air ducts were ran properly from previous unit before his crew ran a new unit even when he was the one that did the estimate in the first place. So, now we are stuck with air flow only on oneside of home because our ******************************************* the home properly to the other side. Don't you think him being the expert he would have seen this when doing his estimate? He says I should have asked for it!!!

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.