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Business Profile

Construction

VJD Construction LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Construction.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:10/28/2024

    Type:Product Issues
    Status:
    UnansweredMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    We hired this business on 10/4/2024 to have concrete poured in our backyard. They came to our house to provide an accurate estimate. Total cost of the job was supposed to be $2000, we put down a $1000 deposit via Venmo to **** *******, signed a contract and set a concrete pour date for 10/14. On the 14th we reached out to **** to make sure he was coming. He told us he did not have enough concrete and would try to come on Friday the 18th. On the 18th we had not heard from **** and he again did not show up. He contacted us later that day to let us know he could not get a team out there to do our job for the second time. The next week he said he would for sure get a team out to complete the job. My husband made multiple attempts to call him during the week of the 21st-25th and he could not give us an answer as to when they were coming to do our job. My husband began asking to be refunded. At first, **** said he could not refund us based off of our contract. My husband then offered to continue doing business with **** as long as we could receive our $1000 back and then pay in full once the job was completed. **** was to provide our refund on Friday 10/25. It is now 10/28 we have not received our money. **** is now telling us he no longer has our money and cannot refund us and cannot provide us with a date to come do our concrete pour. **** is now telling us to dispute the charge with our bank instead of refunding us or offering to fulfill our contract.

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