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Business Profile

Swimming Pools

All Pools Matter 2

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:07/07/2022

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I hired this company to clean my pool. They asked for $200. When they start the job and $200. When done. The person (his name is Jirah) I believe he is the owner. Started the cleaning but did not come back to finish the pool and now is very dark again. He charged me for parts but never delivered the parts. ( he refunded that money) but hasnt finish the job. I request he refund the $200.00 since he did not do the job and the pool is dark as when he started. He is being very disrespectful via texts. I have the texts if needed it. I want to warm others not to trust this company and get my money back to be able to find another company to do the job of cleaning my pool. Thank

All Pools Matter 2 is NOT a BBB Accredited Business.

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