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Business Profile

Tree Services

Pro Tree Service

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Tree Services.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:08/25/2022

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    The Co. I'm filing a complaint on is Pro- Tree Service @ either 3** ***** ** Ringgold GA 30736 or **** * ******** ** Chattanooga TN 37421. They cut down a tree for my neighbor on 4/16/2022 and in the process of doing so, they busted up my driveway and left a Crack several feet long.. When I told them about it ( on the same day) they were just going to put cement on top of some of the busted up part. I asked them to do it the right way, and he said sure, and asked me to give him 21 days to come up with the money because their deductible was 2,500. I have all this in writing. They quit responding to my text messages. Hoping you can help resolve this matter. I just want them to fix it the right way. Thank you very much.

Pro Tree Service is NOT a BBB Accredited Business.

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