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Business Profile

Network Computers

GO Technology Management, LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Network Computers.

Complaints

Customer Complaints Summary

  • 5 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:09/19/2022

    Type:Customer Service Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Go Technology Management Go Technology Management Typically replies instantly 3.8K people like this ************************* You started a chat with Go Technology Management. We use information from this chat to improve your experience. Learn about chats with Pages and your privacy.Go Technology Management Go Technology Management Hello! Are you ready for FREE service with 10GB of internet?You sent Yes!Go Technology Management Hello! ?? I'm the Go Technology Bot ?? and I will help YOU qualify for a FREE SIM card with 10 GB of data!Go Technology Management Go Technology Management What is your email address? (Example: **************)You sent *********************** Go Technology Management Go Technology Management What is your zip code? ??You sent ***** Go Technology Management Thank you, one moment while we make some checks ?Go Technology Management Go Technology Management *********** we can provide service in *********??Go Technology Management Go Technology Management Click below and enter some required information to complete your application for a ???????? ?????? ?????? ???????? ????????!You sent It is a tablet correct Go Technology Management Once you complete your application and qualify for service, we'll offer you the opportunity to purchase a government-subsidized tablet for only $10.01 ($200 Value)!Go Technology Management Your application is almost complete! We just have a few more steps.I will put you back where you left off...Go Technology Management Go Technology Management Click below and enter some required information to complete your application for a ???????? ?????? ?????? ???????? ????????!You have entered this conversation by following a link and Go Technology Management can see that you used it. If you wish to stop receiving messages from them, you can turn off messages.Go Technology Management Go Technology Management ?? Please review your information! ???????????? ????????: ***** ???????????? ????????/??????????????: C

  • Initial Complaint

    Date:09/12/2022

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    This company was supposed to send me a computer tablet. I sent the money and after contacting them they said they would refund my money but as of September 12 2022 nothing. Not a call or money or tablet. Now it is only 10 dollars and one cent I was promised a tablet then later for a refund but neither have happened. This is a company I am an old man on disability social security. I just want it to be fixed. I still may put my experience with this company on social media.*************************

  • Initial Complaint

    Date:07/07/2022

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Upon seeing an add for a free *** card I reviewed all information. In the description it states youre qualified if you receive state benefits such as food stamps or ********* I filled out the application and was approved for a *** card. Immediately following a message came back and stated that I qualified for a tablet to go with the *** card for $10.01. It took me to an external processor and accepted the payment with a confirmation number. I have reached out via email multiple times and have tried to phone the number listed on the website multiple times with no response. This company is praying on the less fortunate and its sickening.

  • Initial Complaint

    Date:07/07/2022

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    This was an offer for a tablet and sim card if you receive government benefits. I applied and was approved. Was told the tablet was $10.01 so I paid and waited. This was in March 2022. It is July 2022 and over the course of these past four months, I've spoke to several different people and they all gave me different answers with the last one printing a label through stamps.com and even providing a tracking number. This was 6/30/22. Today is 7/6/22 and the tracking still shows that it's waiting for packaged to be received at the post office. I have called today and no answer or response. The email that was provided for the tracking info was from *******************

  • Initial Complaint

    Date:05/21/2022

    Type:Billing Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    This company offered free wifi connectivity via a free sim card for those eligible for the federal EBB program. As part of this program the federal government provided tablets for which I was charged $10 on 04/25/2022. This company offers no customer support and the only source of contact is through an automated ******** messenger account that loops the same series of messages over and over. I received a sim card, but never received the tablet I was charged for.

GO Technology Management, LLC is NOT a BBB Accredited Business.

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