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Business Profile

Online Retailer

Forbidden Geek

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Online Retailer.

Complaints

Customer Complaints Summary

  • 6 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:10/23/2023

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I had a subscription to their comic book box. For the first couple of months they sent everything out on time, but shipping began to suffer. I finally had enough and cancelled. I was charged for a box but requested a refund. Forbidden Geek said they would issue one, but never did. I just want them to send me the box or give me my money back!!

  • Initial Complaint

    Date:05/17/2023

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I ordered a single t-shirt (Order #*****) from Forbidden geek on April 21, 2023 for $23.99 + **** for shipping. ($29.14 total)I received an order confirmation , however, I have never received the t-shirt I ordered. I have emailed two times inquiring without getting a response and the phone # posted appears to be a scam as well.

  • Initial Complaint

    Date:04/08/2023

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    3-7-23. Order #***** for $30.64 Superboy #**.No response from Forbidden Geek.

  • Initial Complaint

    Date:01/11/2023

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Made an online purchase with this company on December 24th 2022.Haven't heard anything about shipping details.Attempted to contact the company and received no response.The phone number listed is not for the company anymore.I am requesting a refund but can't get ahold of anyone to receive one.I paid $27.26 with shipping cost.

  • Initial Complaint

    Date:07/26/2022

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    This complaint is against Forbidden Geek. I placed an order with them I have attached a copy of the email they sent me in regards to my order. I only received half of the order and I have tried to call several times and it is an answering machine that says you have won a 100-dollar credit for calling goodbye. I couldn't even leave a message. I just want the money back for what was not sent. Forbidden Geek Order #*****

  • Initial Complaint

    Date:07/22/2022

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On July 5, 2022, I placed an order for 2 t-shirts and provided debit card payment for $38.21, which was also deducted from my debit card account on the same day. I received a follow-up email thanking me for my support of the business and urging me to contact them with any concerns. As of today, 2 weeks later, I have not received my order. I have e-mailed 2 different email addresses - no response. I called the number under "contact us" on the website and was redirected to an unnamed company offering "awards" that had nothing to do with Forbidden Geek. I have contacted other authorities regarding this fake, fraudulent, scam website and want potential website users to be warned against placing Forbidden Geek orders. Is there anything else that can be done to take down forbiddengeek.com from the internet? Thank you

Forbidden Geek is NOT a BBB Accredited Business.

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