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Business Profile

Car Tune-Ups

Precision Tune Auto Care

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Car Tune-Ups.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:05/19/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I got a oil change from them and started having problems right afterwards. The oil light Came on 1 hour after the oil service was done. I didn't think nothing of it besides resetting the light but that didn't work.I took my Camaro on the highway going to ******* ******* in which the car shut off on the highway I left my car in the side of highway in which it was towed. I couldn't find out who towed my vehicle until after 4 days in which it cost me a fortune.when finding out who had the vehicle I paid for it to be released in which the car wasn't drivable at this time the issue was unknown. After several mechanics saying the car was toast and I needed a engine. There was one mechanic that broke it down and said this was your problem too much oil 4 times the amount was in the motor. Keep in mind this was a freshly bought car only had the car for two weeks and decided to get a fresh oil change on it to insure the car maintenance was up to date. One thing to add when I went to precision and paid for oil change as they got done with it the tech who did it handed me the keys and was smiling giggling and I said to myself what was so funny.

Precision Tune Auto Care is NOT a BBB Accredited Business.

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