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Business Profile

Internet Services

QuoteIQ, LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Internet Services.

Complaints

This profile includes complaints for QuoteIQ, LLC's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

QuoteIQ, LLC has 3 locations, listed below.

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    • QuoteIQ, LLC

      5710 Ogeechee Rd Savannah, GA 31405

    • QuoteIQ, LLC

      208 Mallard Loop Rd Savannah, GA 31405-8116

    • QuoteIQ, LLC

      123 QuoteIQ Way Savannah, GA 31405

    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 0 complaints closed in the last 12 months.

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    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint type

    • Initial Complaint

      Date:06/21/2023

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      5/31/22 - purchase platinum subscription for QuoteIQ program that includes desktop and app for up to 5 members. tried to upload contacts, but didn't work; contacted support. They tried to help but in the end it didn't work. Went back and forth with them to get it to work and then asked for them to switch my payment to a new account so I could start anew. Was informed that they don't refund. This is correct as stated in their terms, but the program never worked from the beginning. I informed them that I am more than happy to work with them but they have now been ignoring me. I've opened a new free account and just want them to move my payment from the other account to the new account so that I can open up a new platinum account. No response - so contacted BBB to assist. We want to work with them and use their program. No idea why the ghosting.

    QuoteIQ, LLC is NOT a BBB Accredited Business.

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