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Business Profile

Medical Business Administration

Skytherapist, Inc.

Reviews

Customer Review Ratings

1/5 stars

Average of 3 Customer Reviews

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Review Details

  • Review fromCathleen U

    Date: 06/16/2023

    1 star
    If I could give them a zero I would, I was working with ******************************* Administrative / VA Liason East since the beginning of *****. There were so many difficulties trying to get the appointment set up, I left messages with ***** multiple times and when she did finally contact me it was unprofessional like she was at the park with children. Then instead of her putting the effort into getting a hold of the VA and getting what ever info she needed I ended up doing the leg work. Then finally in late May an appointment was set up and the therapist NEVER SHOWED. While waiting my spouse and I sent messages and called ********** to talk about the issue. To date NO ONE has gotten back to me. The VA has also been trying to contact them after I reported the incident to my patient advocate, and again NO ONE has responded to them. It is disgusting and disheartening that a therapy company could do this to Anyone reaching out for help.
  • Review fromTaja F

    Date: 01/31/2023

    1 star
    This company is terrible. I have spent months trying to get in contact with them to request my records to which *** received no response. They have no phone number that gets answered, no email listed, and their address is not a physical one. I was given a fax number by the provider to which I still did not hear anything back. I was working with a therapist through the VA for 10+ months and then she just ghosted me It was the weirdest thing. Now all I want is my records so that I can move on. Unprofessional company. I do not recommend at all. Go elsewhere.
  • Review fromCarol C

    Date: 01/26/2023

    1 star
    I went through credentialing months ago but still have not seen a patient. No one is helpful in this group to get patients i to my schedule.

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