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Business Profile

Storage Units

A- 1 Mini Storage

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:07/27/2022

    Type:Service or Repair Issues
    Status:
    Unpursuable
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Someone broke into my storage unit and stole my washing machine then broke into again by kicking the door in to my storage. I reported to the police and manager of the company.. Then to find out that the manager had a guy working there cleaning out storage who had red locks on them and gave a master keys to all red locks. We all my locks had three doors and I brought ones lock and the manager put two locks on the other two doors, but had red locks.. I just had moved from a small storage and needed a bigger storage.. The guy had access to all my things and manager never mention anything to me about why this man had keys to my storage.. I asked for there boss number to file a complaint.. The manager told me theres no number to call.. I asked her dont you have boss, who own this company I need to speak to somebody about this matter.. She refused to give me that information.. Can you help me

A- 1 Mini Storage is NOT a BBB Accredited Business.

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