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Business Profile

Tree Services

BRS

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Tree Services.

Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:03/21/2024

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    In March of 2023, I paid a deposit of $6217.50 to Bowerman Removal Services to remove and dispose of approximately 12 large trees in my yard. I contacted *** ******** in January 2024 to ask for my deposit to be returned to me since the work had not been started and that I had decided to postpone the removal of the trees, he informed me he had had some health issues in the past few months that kept him from working in any capacity and then he told me he would have to talk to his wife and move money at the bank and he would get back with me in a few days to drop it off at my house to give me my refund in person. I have called and left multiple voicemails since January 2024 but have received no response from *** or anyone else at the company

  • Initial Complaint

    Date:10/31/2022

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Estimate 354, 6/26/2022 Provide & install 400 sf of sod behind pool. Provide & install landscaping fabric on remainder of back yard totaling approximately 5200 sf. Provide & install 32 yards of Pine Bark mulch. TOTAL $2950.00
    Invoice 193, 7/1/22 Deposit Required $2000.
    Jul 7, 2022 at 9:32 AM Funds sent to Ronald Bowerman $1000.00 with Zelle from my savings account ending in 9498.
    Fri. Jul 8, 2022 at 6:55 AM Funds sent to Ronald Bowerman $1000 with Zelle from my savings account ending in 9498.
    In early August Bowerman said that he would be starting project on Tuesday...he never showed up. Fri Aug 17, 2022 text sent to Bowerman regarding pool connection for pool waste water broken most likely from tractor pulling up pvc pipe. He said he didn't do it. Bowerman said having problem getting wood bark delivered.
    Rainy days started and that was the next excuse for 2 months of not starting the project. I sent them email made ultimatum that project needed to be started by 31 Sept. 9/22 a txt to me said he would be here in 2 weeks. 10/3 he txt he would be here within the week to start project. On Bowerman said he would be at my home to start project 10/10...never showed. 10/18 I asked for my deposit of $2000 to be refund. Then said he would be at my house by 5PM to discuss finishing project or refund. He never showed up. 10/20 I sent a text and simply said, please refund my $2000.

BRS is NOT a BBB Accredited Business.

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