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Business Profile

Home Builders

Scott Collins Communities of Georgia, LLC

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:03/12/2025

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On March 10, 2023, ******* ****** and Anterro ****** entered into a fixed-fee owner's lot contract with Scott Collins Communities of ******* for $725,000 to construct our home at ******************************************. The contractor provided us, the homeowners, with an *************** Warranty Agreement covering all materials installed and workmanship performed under the contract for a period of one year from the date of completion. In conjunction with ***********, we ultimately paid Scott Collins Communities of ******* over $1 million to construct our new home. We received our Certificate of Occupancy from ************* on February 28, 2024.Despite the fixed-fee contract, the builder later attributed the cost overage to increased material costs and expenses associated with subcontractors. He also stated that he had worked closely with each of his subcontractors and had even helped establish several of them in business. However, when we requested the builder to address warranty claims, he refused and had his attorney send us a letter falsely claiming that we still owed him money. This claim is entirely untrue. Additionally, at the conclusion of construction, the builder executed a Lien Release from ***********, dated April 23, 2024, certifying that all labor, materials, equipment, and services used in constructing our home had been paid in full.Furthermore, I am considered totally and permanently disabled solely due to my service-connected disabilities and am unable to make these repairs myself. Given the circumstances, it is critical that the builder upholds his contractual and legal obligations to address the necessary warranty repairs.

Scott Collins Communities of Georgia, LLC is NOT a BBB Accredited Business.

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