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Business Profile

Dance

Dancing Dolls

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Dance.

Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:04/01/2024

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I ordered a shirt on January 22 2024. Estimated delivery was February 6th 2024. To date I have received nothing. I emailed them on March 6th and never got a response. I just want my shirt so I can have time to get it blinged out for when the competition in June. I ordered it expecting I would have it by now. I just want my order. Thank you.

  • Initial Complaint

    Date:12/28/2023

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On Nov. 27, 2023 I paid this company $37.09 for a tshirt and shipping costs. This was a message I got from them:Weve received your order.Well let you know when your items have been shipped.Order No. ***** I never received a confirmation call or email that the order was shipped. I called 3 times and once I was able to get a human on the phone. I said I was calling about an order and she didn't even ask for my name, she just said- yes, I got your message and passed it along to my manager. And then she hung up. I also left 3 emails, and NEVER heard back. The website seems outdated and has many rules for ordering and to me it is a fraudulant site. I am concerned for the safety of my credit card information and have filed a dispute with my bank. I want to warn others of this site and get my money back.

Dancing Dolls is NOT a BBB Accredited Business.

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