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Business Profile

Pool Contractors

Passion Pools, Inc.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Pool Contractors.

Reviews

Customer Review Ratings

1

Average of 1 Customer Review

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Review Details

  • Michael B

    Date: 06/06/2025

    Stay Away from Passion Pools A Costly Nightmare I contracted ****** from Passion Pools in April 2024 to build an in-ground swimming pool for $71,000. I was supposed to have a completed pool with only a $5,000 final payment remaining but here I am, over a year later, out $89,000 with an unfinished project and still unable to swim.Throughout the build, ****** repeatedly asked for more money for materials and work that were clearly included in our contract. Why was I still buying materials at the end of the job? He constantly made excuses, even telling me he had to take money from other jobs to finish mine. That is not my responsibility its completely unprofessional. He asked for advances to go to a funeral in *********. Despite being fully paid for several aspects of the project, including an $8,000 retaining wall, the wall remains incomplete and is missing caps. This wall has set for 3 month unfinished and unpainted. The decking around the pool is unfinished. My pool lights do not work properly. The heat pump I was given is a used, low-BTU aftermarket unit that trips regularly. I was never told what chemicals to use or given any guidance on maintenance. The front and back yard were dug up and never restored I now have large areas of exposed soil that will likely cost me an additional $20$30K to fix.****** worked at a painfully slow pace showing up only once a week for a few hours and frequently asked for advance payments, including once for a funeral. Meanwhile, *** paid $89,000, and my pool is still not finished. Passion Pools breached the contract by failing to deliver what was agreed upon. Very unprofessional, yelling and curing his workers out that my neighbors heard it. He even promised my neighbor hed repair their grass, which is still a muddy mess. Unsurprisingly, hes now disappeared and moved on to the next victim. I feel as if I have been robbed. Pay me for all unfinished work.

Passion Pools, Inc. is NOT a BBB Accredited Business.

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