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Business Profile

Floral Design Classes

Alive Expressions

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Floral Design Classes.

Complaints

This profile includes complaints for Alive Expressions's headquarters and its corporate-owned locations. To view all corporate locations, see

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Alive Expressions has 2 locations, listed below.

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    • Alive Expressions

      2114 Cape Liberty Drive Suwanee, GA 30024

    • Alive Expressions

      Lawrenceville, GA 30046-7407

    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 1 complaint closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint type

    • Initial Complaint

      Date:12/08/2024

      Type:Customer Service Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Dear Better Business Bureau,I am filing a complaint against ********** regarding a breach of customer privacy in their shipping practices. When I received my order, I noticed that the name of the purchased item was printed on the shipping label or visible on the package. This unnecessarily exposes sensitive information about my purchase to third parties, including postal workers and anyone who might handle or see the package during transit.This lack of privacy protection is unacceptable and shows a disregard for customer confidentiality. I believe this practice violates basic privacy standards and potentially international data protection regulations.I reached out to ********** customer service to address this issue, but I have not received a satisfactory response or assurance that they will change their practices.I am requesting the BBB to assist in holding ********** accountable and urging them to revise their shipping practices to protect customer privacy, such as removing product names from external packaging.Thank you for your attention to this matter. I look forward to your assistance in resolving this issue.Sincerely,****

    Alive Expressions is NOT a BBB Accredited Business.

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