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Business Profile

Medical Imaging

ImageLink Georgia, LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Medical Imaging.

Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 1 complaint closed in the last 12 months.

If you've experienced an issue

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:04/23/2025

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Cannot get an invoice from the *********** Ga location of ImageLink, *********************************************************************. ***** ************

  • Initial Complaint

    Date:03/22/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I have been experiencing a medical issue swelling since 2018. I have been to all major hospitals and had imaging but they continue to say they saw nothing wrong. In September I visited an ENT with strong suspicion of an improperly healed fracture. I had visited a plastic surgeon prior to the ENT who told me my cheekbone was out of place and he could not help because it's a medical issue. The ENT looked inside my nose saw the swelling and told me to go back to ****** for CT scan. I refused to visit ****** again after paying for an MRI without help so I opted to visit Image Link and paid out of pocket without insurance. They reviewed the scan but not the problem area. They said they took the referral and only viewed what was listed as ethmoid sinus. I messaged ***** and forwarded her pictures of the swelling and bulging eye and asked if they could have the doctor ****** but examine my eye socket and cheekbone because I had experienced trauma in the area in the past. She refused she said they needed to talk doctor to doctor not patient to doctor but this clinic is not connected to the doctors and anyone can visit to have their issue evaluated. I am still swollen. My nose is either stuffy or bleeding on the right at all times. My eye is still bulging. My cheek is still swollen. It feels like the bone is pressing on a nerve and needs to be pushed back in place. When the compression gets tighter I have episodes of neuralgia. This place needs to refund my money or reevaluate the problem. I can clearly see the issue on the scan after viewing it myself.

ImageLink Georgia, LLC is NOT a BBB Accredited Business.

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