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Business Profile

New Auto Parts

Omix Ada Inc

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

1

Average of 1 Customer Review

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Review Details

  • Carl W

    Date: 04/25/2024

    I purchased an intermediate tub. It looked good sitting in the crate. That's about the only POSITIVE thing about my experience with OMIX-**** Once I started to set it on the frame, that's where the fun began.All hat channels were in the wrong location, along with the cowl being off enough that we weren't able to line up the fenders and hood to the radiator support.If you plan to put a hard top on the tub, that won't fit either. I called customer service, and it seemed like they were actually going to help. Well, 3 months later and all communications had stopped, basically ghosting me. That's when I realized they were blowing me off the whole time. They acted like they were waiting for answers from QC and engineering. They also stated that they have never had this problem in 20+ years. Lies, all lies.They have a well-oiled system on how to s**** their customers. Starting with *****, then to ****, and finally *** (the customer service supervisor). They'll drag it out until YOU give up.I have 60+ hours into fixing this tub to where it will actually work, and that is from a guy who has 30+ years in the automotive autobody industry. Right around $3000.00 worth of time and material to make it right.5 year manufacturers warranty my a**I'm new to the jeep scene and realized quickly that anything OMIX-*** produces or sells is absolute junk. I have a fuel sending unit from these people as well. Correct ohm readings until you hook it to the guage. The sweep of the sending is nowhere near accurate. Oh, and the lock ring, you'll have some choice words when installing that too.I can see that there are not many places to go to for after-market parts. They are a bigger name out there, but these guys are just s******* the customers left and right with sub-par products and getting away with it. UNREAL.My opinion is to stay away! Run don't walk! OMIX-*** tubs, parts, and customer service absolutely ****.************

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