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Business Profile

Weed Control Equipment and Supplies

PEstrong.com

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Weed Control Equipment and Supplies.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:04/25/2023

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I ordered 2 bags of pond weed pellets last June. Order#****** via PayPal. After waiting over a month, I contacted the company to find out why I hadn't received them. ***************** replied and said they didn't ship because they didn't have 2 bags. I told him to ship 1 bag and the other when he got it in. Later, when I followed up to check on the second bag, he said he couldn't find another bag and gave me a store credit. I emailed him and told him a store credit does me no good. I need pellets, and their store does not have them. I need the money to order the pellets from someone else. I got no response. When I emailed again, he told me I already had store credit and that was the end of it. This company has had my ****** for over a year and has not sent the product and refuses to refund the money.They say they can't refund because I paid by ******. I don't care how they send me the money; they can send a business check. I just want my money back.

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