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Business Profile

RV Dealers

Super Deals RV, Inc.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in RV Dealers.

Complaints

Customer Complaints Summary

  • 6 total complaints in the last 3 years.
  • 2 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:09/18/2024

    Type:Sales and Advertising Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    My husband and I bought a used camper from this business around the first of June 2024. We have not been able to get paperwork from them about the title tag and registration. They said its at tag office, tag office says they should have it. We are told every call the manager will call us back and never does. Now they will not answer any of our calls. We paid cash. June 13 th

  • Initial Complaint

    Date:04/29/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I purchased a used ** from Super Deals RV, **************************************** on March 21st 2024. We paid cash for the ** and was told that the title would be mailed to us. To date, we have not received the title. In my past experience with the state of Georgia DMV, new titles are usually issued within two weeks of the purchase date, IF the dealer sends the old title in. I have spoken to or left a messages with the staff at this location every Monday since the second week of April and have yet to resolve this issue. Monday the 22nd of April 2024 I spoke with ******* who said that ***** the owner would sign my "package" that day and she would overnight it to us at the address we supplied.

  • Initial Complaint

    Date:04/19/2024

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    We bought a camper from Super Deals RV on February 28, 2024. Upon signing, they told us they would submit the paperwork for our tags and we could get the tags within 2-3 weeks. On March 28, I called them to check on the tags and no one responded, so I sent them a text. *******, an employee responded and said that she had not submitted the paperwork yet, but it was on her to do list for the following week (The first week of April.) I called the tag office today and they still have not received anything from Super Deals. I sent a text to ******* twice today and I called and left three messages. I was on hold for 45 minutes the last time I called and finally spoke with *******. She said they have been busy and still have not been able to send in the paperwork for the tags. I think this is very unprofessional and inconvenient. I should've read reviews about this company before we invested our money and bought our travel trailer from them. I pray that we did not get duped and hopefully the BBB can help us speed up this process. We just want to be able to enjoy our camper and have proper tags on it.

  • Initial Complaint

    Date:01/28/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I purchased an RV from this business in June 2023. I was told the title was clean. I made all payments on time. This business had my banking information and made UNAUTHORIZED payments due to lack of communication in the office. It took 8 weeks to get my title once paid off and the title shows a lein on it. The title was also filled out incorrectly resulting in having to get a bonded title which then lowers the value and costs more than a regular title change.

  • Initial Complaint

    Date:01/14/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    In March of 2022, we paid Super Deals Rv a $500 deposit for a camper that we were interested in. After the deposit was paid, it was very difficult to get in touch with them. We tried for one week straight to call them and check on the status but were sent to voicemail every time. After phone calls were unsuccessful, I decided to drive for over an hour just to talk to them in person. Its as if they were shocked to see me walking through those doors. I informed the finance manager that we were no longer interested and would like our $500 back since we couldnt get anyone to communicate with us. I was told by the finance manager that the money would be sent to me within 30 days. It has now been 10 months and we still havent seen our money.

Super Deals RV, Inc. is NOT a BBB Accredited Business.

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