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Business Profile

Car Wash

Tidal Wave Auto Spa

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Car Wash.

Information and Alerts

BBB RatingF

Reasons for rating

  • Failure to respond to 187 complaint(s) filed against business
  • 203 complaint(s) filed against business
  • 1 complaint(s) filed against business that were not resolved

Alert Details

This business has 1 alert.

Pattern of Complaints

According to BBB files this business has a pattern of complaint concerning consumers not being properly advised on the reoccurring monthly subscription and price, cancellations not being processed when consumer request, being charged after cancellation has been processed with no refund, consumers being signed up for a subscription by staff without consumer knowledge, and scratches and other damages from washing equipment to vehicles. BBB has sent a written notice to Tidal Wave Auto Spa identifying the potential pattern of complaint with a request for a business response.

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