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Business Profile

Pets

JoJo's Goldendoodles, LLC.

This business is NOT BBB Accredited.

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Complaints

This profile includes complaints for JoJo's Goldendoodles, LLC.'s headquarters and its corporate-owned locations. To view all corporate locations, see

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JoJo's Goldendoodles, LLC. has 3 locations, listed below.

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    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 0 complaints closed in the last 12 months.

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    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    • Initial Complaint

      Date:07/10/2023

      Type:Product Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I bought my dog from JoJo last year. My daughter wanted a puppy from the same parents so I contacted JoJo *** *** ****. She said the same mom was actually in heat and the puppy would be ready for pick up in *********. (I have a text supporting that) I paid her $500 deposit so we would have first pick of litter. As of this date, the mom is not even pregnant and if she was the puppy would not even be ready until way after *********. My daughter keeps asking for updates and JoJo tells her the dog is not pregnant yet but has been bred. She texts her almost weekly and asks if the dog is pregnant and the answer is NO. I told JoJo in a text (i have the text) that my daughter is anxious to get a puppy and is she sure it will be ready in ********* . JoJo confirmed that (in a text). My daughter no longer wishes to wait. This was not an open ended deal. This $500 was specifically for this litter that will be ready in *********. I contacted JoJo yesterday and asked for a refund. She will not reply. Her reviews are 80% awful! Every bad review calls her a liar. Taking $500 dep for a dog that is not even pregnant is unethical. When she told me she was in heat, she lead me to believe it would result on a pregnancy, since she said ********* the pup would be ready for pickup. This is fraud and I want my money back. She basically stole my money and no puppy!by the way. Her address where she is living now is: **** ***** ***** ******* *** ****** ***** ****** ** ************

    JoJo's Goldendoodles, LLC. is NOT a BBB Accredited Business.

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