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Business Profile

Screen Printing

Graphics Apparel

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Screen Printing.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:03/22/2023

    Type:Delivery Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    We placed an order with ***** at Graphics Apparel LLC between two businesses that I am involved with, ***** ********** and ***** ******, both located in Rossville, GA. The orders were placed Nov. 11th and paid Nov. 15th. The total of both invoices was $8,265.24. It is nearly April and we have not received our orders. Numerous attempts to contact ***** (****** ******) have been met with promises about delivery, which never come through, excuses, or silence. We either want our completed orders, or a refund. This has been communicated to ***** several times. All correspondence have been kept for record, and are available upon request.

    Business Response

    Date: 04/18/2023

    I have spoke with ****. I have also delivered product to him. I am now waiting on a check from my vendor so I can issue him a refund for the product that did not get completed. My embroiderer had eye surgery and then broke her leg with immediate surgery to follow. I returned the product and I have told **** at ***** that I would issue him a refund as soon as I receive the funds from my vendor. 

Graphics Apparel is NOT a BBB Accredited Business.

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