Reviews

This profile includes reviews for Campers Inn's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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  Campers Inn

  1825 Tucker Industrial Blvd Tucker, GA 30084-6624

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  Campers Inn

  1825 Tucker Industrial Rd Tucker, GA 30084

Review Details

• Review fromRegina W

  Date: 05/09/2025

  1 star
  May 9, 2025 - Service and customer service just as others have described. I am still fighting them now and dealing with broken promises. I definitely would not advise anyone in the market to purchase from this company, I will be happy to update my rating if I get any satisfactory response from Campers Inn Tucker GA. I too have reached out to corporate customer service ******* and they don't seem to care at all. I will have to go the legal route as well because I want a portion of my money back for the loss of use of this motorhome that I purchased in October but have not had It out to camp with yet. My fingers are crossed that all will be well but from the previous reviews it seems they are just greedy - take your money and then leave you stranded. That is all for now because I am hoping the BBB can help me at least get a word to them and advise me on my next steps. This is my official complaint.

• Review fromBrandy B

  Date: 08/29/2024

  1 star
  Along with the few negative reviews below regarding the service at ***, the company as a whole is an absolute joke. The upper management/owners only care about profit. Being employed at this pit of h*** was, by far, the most horrible job I've ever worked. The lack of communication, training, support, and just plain common sense displayed by the regional and upper management positions was down right frustrating. The way the company pushes their employees to do more, for no more compensation, is on the brink of abuse. Empty promises and ghosted "training visits" are all that you can count on as an employee. This lack of support trickled down to the actual service team, as there was no assistance in staffing, training, or just day to day functions. There were a handful of people left to try to adhere to silly demands from an array of entitled, conceited, pompous, managers who are so out of touch with their employees it is sickening. I would not wish for my worst enemy to be employed by this awful, selfish company. If it weren't for the amazing people that are still there, struggling to make a living, I would hope for Campers Inn to crash and burn so hard that they experienced the pain they have caused so many. If you have any type of soul, DO NOT apply for a job at this place. They will do everything in their power to crush it. It took me 16 months to decide I would rather be unemployed and struggling than to work there. That was about 15 months too long.

• Review fromKitty M

  Date: 04/15/2024

  1 star
  If possible, Id give this company a minus 5 review. Our new 2023 Roadtrek Van was there for minor warranty repairs and they left the keys in the van, unlocked, and it was stolen off their lot on August 12, 2023. The theft wasnt discovered until August 14. For a month we got repeated reassurance from the ** that Campers Inn would do the right thing. All we wanted was their insurance information to file a claim with their insurance. They NEVER gave us the insurance information and the owner never responded to a registered letter asking for the same. We had to get a lawyer, work through our insurance, and now, 8 months later, have just settled with their insurance. We are still out of pocket by thousands of dollars but the costs of suing and the ongoing stress led us to get it settled. Their corporate values statement is a bunch of BS. We NEVER received even an apology from upper management. In fact we never received any call or contact from anyone except the local **. Screwed by Campers Inndo not spend your hard earned money here. They do not care.

• Review fromLina M

  Date: 10/12/2023

  1 star
  If I could give zero stars, I would. This is the most incompetent location we have ever dealt with. We have taken our camper to them twice . The first time was for warranty work. They had our camper for ALMOST A YEAR !!! They never return phone calls or email. You have to hound them weekly to answer any questions and then they come up with any excuse in the book as to why it was still not done. Our insurance company reached out to them with several different emails, and phone calls to get a quote for the job. It took them 6 MONTHS to even get a quote for the work that needed done. Once the work was done we go to pick pick up our camper at the appt they scheduled and it wasnt brought out , cleaned or the batteries charged so we couldnt even open the slide to see if the work was done. We get it to the campsite get it hooked to power only to find they installed the dryer Vent on the wrong side of the camper when clearly the manufacturer sign inside says install here, then when pulling it around the guy snagged the power cord on pigtail pulling it loose, the fridge was replaced and they water damage on the floor beneath it didnt even clean up the mess , then only to have to bring it right back a few weeks later as it needed more repairs that were not completed. The 2nd time they have it for Months again. We go to pick it up. They brought out the wrong camper and had it hooked up saying the repairs are completed. Neither time was the camper cleaned and detailed like they said. We let them know obviously this hasnt been cleaned they take it back and say give them 35 mins they will wash it . Its just a nightmare dealing with the service department here . And customer service is nonexistent. Highly recommend finding somewhere else with ANY issues. Hopefully the repairs last aa so many others have stated on reviews they do c*** work that breaks constantly. Praying that will not be the case but if so we will NEVER go here again .

• Review fromVirginia M

  Date: 06/08/2023

  1 star
  We purchased a 2022 Springdale Keystone camper from Campers Inn ****** ******* in March 2023. We had the camper in our possession for approximately 4 weeks and used it twice. The camper had several cosmetic issues on the inside, so we were told to bring it back and the issues would be resolved in 2 weeks. Its been 2 months and the issues have not been fixed and they have also wrecked our camper while they were moving it. There is also damage to the camper that has been done while in their possession besides the damage from the accident. We can not get any resolution to our issues with Campers Inn. They are truly taking advantage of people and should not be allowed to operate as a business.

• Review fromJoyce F

  Date: 02/25/2023

  1 star
  We purchased a 2022 ************ in May of 2022 at campers inn in ***** *******. We were promised warranty work, however since August no repairs have been made. In fact they won't even return our calls. We started working with *****, but still no repairs. We definitely got a lemon. Beyond frustrated.