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Business Profile

Business Associations

Poglese Enterprise LLC

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:11/28/2022

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I connected to **** ******** on Linked In and thought that the company, ********* ******** ****** (***), could assist in increasing the marketing effectiveness of my business. **** ******** (******* **) and **** ******* (***** ******* **) co-own and operate the business. They connected me to a finance company ******* ***** to obtain a loan to enroll in the program, for $3000.00. At the time, the website showed several video testimonials supporting success stories. I suspect now that the testimonials were not real.

    I joined the program on 07/11/2022. For the 1st 3 weeks, I had no access to the marketing content for which I actually signed up. However I was able to access technology courses, and found that I could not learn for 2 reasons: 1) it was extremely technical, and I am not; 2) **** ******* cursed incessantly. After almost a month, I was given access to the entire program. However, the profanity was pervasive and unbearable. I could not get past the **** **** ***, and *****

    The refund policy assured that if we did not get what the program promised, we could request and obtain a full refund. After the profuse profanity from all levels, I decided to ask for a refund. I emailed both owners, as well as submitted a request in the online portal. Not one refund request was acknowledged; then emails began to be ignored. Shortly thereafter, I found out that the owners shut down access to the program portal as well as the Telegram page, which was the main training platform. I had my lawyer send a letter to the company headquarters in ******* **; but they have been non-responsive. Twenty (20) other business owners who signed up for ****** have also been ghosted when requesting a refund. I recently found that one owner, **** *******, has a *** in *******. He has been in business since 2019, offering the same services for which they fraudulently took money with ****** His business ethics is non-existent. I’m seeking full refund resolution.

Poglese Enterprise LLC is NOT a BBB Accredited Business.

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