We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Real Estate Development

Fickling & Company

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Real Estate Development.

Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 1 complaint closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:08/04/2023

    Type:Service or Repair Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I have rental homes that are managed by Fickling. On or about ********* Fickling requested that I approve repairs for the quest bathroom toilet. I approved the request. On or about ******** Fickling's own maintenance members attempted to repair the toilet. Evidently they attempted to repair the toilet 3 separate times. The last note from the Fickling repairman appears to sum up the issue. "Update on the quest bathroom it flushes some but still can't flush toilet paper." On ********* ********** ******** arrives and states ran auger down guest bathroom toilet and pulled out toilet paper roll. Evidently that fixed the problem. After numerous emails ******* ******* agreed to refund the $334.50 back on the **** statement. email is attached! No such refund was ever made. In a separate issue with the same house the ceiling was leaking in the laundry room on our about **** 2022. It was determined to be a plug in the EVAP line. Evidently the line was unplugged and the ceiling repaired by ***** ******. Charge $375. About a year later ********* the ceiling was again leaking in the laundry room. The charge this time was $875.00 done by ***** ******* (related to *******??). These repairs appear to have either been poorly done or the repairs not properly done. I can't understand why it has to be redone just one year later. In short I remain concerned about the repairs being done on my property and am questioning if they are being done correctly.

    Customer Answer

    Date: 08/08/2023

    I met with ***** from Fickling and Company Warner Robins we were able to resolve the issues. Please mark my case as resolved.

Fickling & Company is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.