We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Campgrounds

Golden Isles RV Park

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Campgrounds.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:01/02/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Booked a night at an RV park 12/29 for one night based on information provided on their website: There was no ***** this is not near any restaurantS… only a donatos and no grocery, just a gas station. We were checking in after 5 due to traffic so I emailed asking if someone would be there to check us in. The only response I got was “yes.” When we got here there was no office to check in at, I called and left 2 messages with no response. Emailed again, no quick response. Finally another c***er came up and said same thing happened to him and he just parked. So we did. Finally got a response from the “manager” ***** and he said **** will call you. No call. He emailed me again telling me to call ****. No answer. Then **** drove up as I was hooking up, said we were good on the spot but didn’t know about wifi and to call the manager back, or ***** Got in touch with *****, he gave me a wifi password but didn’t know the network name. Said he would call back. Then tara called and said they don’t even have ***** So basically we’re stuck in the middle of nowhere, no food around, and no ***** all of which we paid for. Not to mention the hassle of getting to park and hookup took almost an hour. Another hour goes by and we’re sent wifi info, but it doesn’t work. It’s not even an option to connect to. We want a refund. Invoice # ************ Dates Item Rate Total Dec 29 Base Rate $35.00 x 1 night $35.00 Fee - Credit Card Fee - $15.00 Fee - Reservation Surcharge - $3.00 Tax - Sales Tax - $3.71 30 *** ******* BACK IN 13 Subtotal $56.71

Golden Isles RV Park is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.